CT
Chris T
1 reviews | Active since Mar 2009
01 Aug 2019, 15:47
Poor Service
I received an sms from the bank to go and collect my new cheque card. I went to the branch at Bedford Centre and duly waited the 20 minutes or so. When I was called to go to a counter the assistant scratched around on her system and came back and told me there was no new card for me. Unfortunately I had been stupid enough to delete the sms. Why would I not believe it to be true. Extremely frustrating!
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Replies (1)
Standard Bank's replyOfficial
02 Aug 2019, 05:18Hello Chris
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed Asvat Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed Asvat Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply02 Aug 2019, 05:18
Official
Hello Chris
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed Asvat Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed Asvat Complaint Resolution Centre
*** *** (fax)
***