1 reviews | Active since Jul 2019
Poor Service
I have app**** for a personal loan at Standard Bank Southdale. Sales Consultant Relebogile Seetsi assisted me. She made a mistake on my application with the Company Contact details . The Company contact numbers is for a company that i have worked years ago ,and i have provided her with my Latest Paslip ( June 2019). I only picked this up last night when i went through the contract , tried calling the number on the contract , left numerous messgages and spoke to 2 consultants who advised that they will send her and the Branch Manager and email to contact me. The contact number is for a company called Gold Rush which i have not given a payslip for Gold Rush , the payslip i provided is for Ramushu Mashile Twala Inc . I am Still waiting for a call from her. I am very dissapointed in the lack of service and you are unbale to get trough to that Branch.
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Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
As per email sent to you at 10:10, the correct employment details are now reflecting on your profile.
We have addressed the error on employment details with our IT division and the error has been rectified.
Thank you for bringing this matter to our attention.
As per email sent to you at 10:10, the correct employment details are now reflecting on your profile.
We have addressed the error on employment details with our IT division and the error has been rectified.
Thank you for bringing this matter to our attention.
