AN
Adhil N
1 reviews | Active since Jul 2017
15 Jun 2019, 15:18
Poor service
My credit card chip is not working neither is it swiping so I went into the branch (tongaat) to go an order a new one only to be told their enquiries will decide whether I need a new one or not instead of allowing me to place an order for a new one. This has been rather inconvenient as the enquiry ques are always busy. This is overall a poor service
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Standard Bank's replyOfficial
16 Jun 2019, 05:17 Hello Adhil Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
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Standard Bank's reply16 Jun 2019, 05:17
Official
Hello Adhil Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
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*** *** (fax)
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