Poor service
Hi
Std bank I am trying to open an acc online but your systems are so behind Do we always have to walk to the brans to open cheque accounts I called the call centre was on hold for 22 min ti I hang up Can someone call me please my goodness Thandi
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
04 Mar 2019, 16:06 Hi Thandy
Thank you for posting your comment.
We apologize for the inconvenience and undue frustration, this has caused.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We apologize for the inconvenience and undue frustration, this has caused.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply04 Mar 2019, 16:06
Official
Hi Thandy
Thank you for posting your comment.
We apologize for the inconvenience and undue frustration, this has caused.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We apologize for the inconvenience and undue frustration, this has caused.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
11 Mar 2019, 09:58Dear Thandy Moikangoa
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply11 Mar 2019, 09:58
Official
Dear Thandy Moikangoa
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***