MK
Makinyana K
1 reviews | Active since Jan 2019
03 Jan 2019, 15:33
Poor service
I have entered at the bank at 3pm, there was only one teller. We had to wait for 30 minutes for a teller to help on person from PEP store with coins. nobody cared. other staff members we just looking at us as they were passing. the service was very bad
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Standard Bank's replyOfficial
04 Jan 2019, 04:35 Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: - Email: *** We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Standard Bank's reply04 Jan 2019, 04:35
Official
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: - Email: *** We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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*** (fax)
***
***
*** (fax)
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