rK
rushda K
1 reviews | Active since Jun 2011
12 Dec 2018, 16:24
Poor Service
I app**** on line for a credit card . Ref no:tb-vk4bu i received an sms on the 29.11.2018 to send my docs to onlineappsupport and i also received a call from Moilele Mojapelo to also email my docs urgently to finalise the application to date i am still awaiting feedback whether i was successful or not. Tried calling the callcentre to no avail was asked to send an email to digitalfulfilmentsupport on the 10.12.2018 email was read still no feedback
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Standard Bank's replyOfficial
13 Dec 2018, 03:44 Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: - Email: *** We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Standard Bank's reply13 Dec 2018, 03:44
Official
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: - Email: *** We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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*** (fax)
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*** (fax)
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