poor service

just want to say i'm really shocked at the service when i entered Table Bay Mall branch ,i wanted to open Account for my business and for my salary deposit got into the branch there was absolutely nobody on the floor telling me where i need to go i stood there for like 4 mins at the information desk then still nobody at the desk, no sense of direction in that branch i was shocked i asked a another gentlemen which was a customer asked him he said somebody said they under staff thats unacceptable.at least have somebody assist as host in that branch