Poor Service
Took out a new home loan. Asked for an access bond. Deposited cash into the account, now none of the funds is available to me. Spoke to a lady Nirashni Singh who promised to call me back, been two days now and no call and she cannot be reached. Standard Bank clearly appreciates their customers
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Replies (2)
Standard Bank's replyOfficial
02 Nov 2018, 09:06 Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply02 Nov 2018, 09:06
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's replyOfficial
08 Nov 2018, 11:21Dear Kurt Bruiners
Thank you once again for posting your comments.
I refer to our email correspondence with each other and your telephonic conversation with my team leader and can confirm that this matter has been discussed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and your telephonic conversation with my team leader and can confirm that this matter has been discussed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply08 Nov 2018, 11:21
Official
Dear Kurt Bruiners
Thank you once again for posting your comments.
I refer to our email correspondence with each other and your telephonic conversation with my team leader and can confirm that this matter has been discussed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and your telephonic conversation with my team leader and can confirm that this matter has been discussed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***