NM
Ntswaki M

1 reviews | Active since Jun 2018

29 Jun 2018, 11:10

Poor service

I have been calling Standard bank since morning today trying to make payments but i haven't had luck . 1 - the staff there are not friendly at all and couldn't help me with anything , i was transferred from one department to the next . I am so disappointed in the services provided by Standard bank, it's sad . I am very unhappy

0
Replies (2)
Standard Bank
Standard Bank's reply29 Jun 2018, 12:03
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank
Standard Bank's reply04 Jul 2018, 11:48
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Complaint Resolution Centre

***

***