1 reviews | Active since Aug 2017
Poor Service
I called standard bank again to request them to attend to my problem they gave me this ref no and this message.Standard Bank: Service request no. ********** 844 due on 26.06.2018 is now open. Queries? ********** 000. and they sent me this message on the 26.06.2018 Standard Bank: Service request no. ********** 844, has been resolved. You will be contacted with the details. Queries: ********** 000. Today I call the contact centre I ask to speak to either a team leader or a manager IChristina May said they are all in a meeting...
I wrote to hallo Peter Monday they responded here saying they will attend to the problem and someone will call me today is Thursday no one did.
I call the consultant said they are busy with my query while they sent me a message saying the case has been resolved.
The lady had attitude while speaking as if is someone who is about to go to ICU why hire people who are not suitable or who does not give damn about your business is it because you don't care too?
Please update my details
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
