ZB
Zane B

1 reviews | Active since Oct 2013

07 Apr 2018, 09:45

Poor service

I was under debt counseling and I have paid off my credit card with Standard Bank in September 2017, yet they have still not updated or closed my account with the credit bureaus. I purchased my credit record, and the account still shows as in arrears and as open.

I have sent multiple requests to get this resolved, however Standard Bank has not done this to date.

POOR service from Standard Bank.

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Replies (1)
Standard Bank
Standard Bank's reply08 Apr 2018, 03:52
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Clint Chetty

Complaint Resolution Centre
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