JB
Jacques B

1 reviews | Active since Mar 2018

26 Mar 2018, 19:01

Poor service

Cannot believe the pathetic service from the bank.It is impossible to get hold of s someone to help you. I have banked with Standard bank for 20 years all I want is a return call from Megan Regan my s o called business banker who I have never met even though I have 3x business accounts.

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Replies (3)
Standard Bank
Standard Bank's reply27 Mar 2018, 04:11
Official

We apologize for the inconvenience and frustration in your experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you to help resolve your complaint.

We greatly appreciate your continued support

Regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply03 Apr 2018, 12:06
Official

Dear Jacques Bruwer

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that matter has been attended to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply03 Apr 2018, 12:06
Official

Dear Jacques Bruwer

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that matter has been attended to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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