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zintle S

1 reviews | Active since Jul 2016

14 Mar 2018, 19:45

Poor service

Hi My husband got a call from standard bank about a credit card account that os on arreas. He told rhem that he never had anything to do with standard bank doea not have a credit card. He filled in affidavits and sent to standard bank. He has been following the matter in margate branch. Its been a year now his name have not been cleared. Infact they are doing nothing about the matter. He is frustrated he cannot make any financial commitment now because the standard bank people have put him to credit bearue for something he does not know

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Replies (1)
Standard Bank
Standard Bank's reply15 Mar 2018, 03:54
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Niyaaz Jardine

Complaint Resolution Centre
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*** (fax)
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