NM
Ndivhuwo M

1 reviews | Active since Sept 2017

21 Sept 2017, 18:31

Poor service

Poor service from consulted. He was very slow and I was holding for more than 5 minutes then he hung up on me. The next call I made I hold the call for 17 minutes. More airtime lost and I am still not sorted, just want to let them know that it is money that we spending to buy airtime. Its not all of us that have access to work phones. The money would have been used in better things as I value every cent.

0
Replies (2)
Standard Bank
Standard Bank's reply22 Sept 2017, 10:24
Official

Dear Ndivhumo

Thank you for posting the message and allowing us the opportunity to investigate the matter.

We will be in contact with you as soon as possible.

Regards,

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply22 Sept 2017, 10:29
Official

Dear Ndivhuwo

Thank you for taking the call.

Your feedback will be appreciated.

Regards,

Complaint Resolution Centre

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