POOR SERVICE

Got a sms on 12 Nov regarding my personal, phoned the call centre who said i must go to a branch, went there on 14 Nov with no results, phoned them again from 16 Nov to 20 Nov without getting anywhere, went to the stupid branch again where a service request was logged,was told and even got a sms stating that i will have answer by 26 Nov, 26 came with no reply just an sms saying it is still in progress, phoned them everyday since with no answer,was put on hold for long time on 12 Dec that i hung up. Today 16 Dec my debit orders that go's of on the 27 th of each month went through without any notification from Standard bank. DO YOU LOT THINK YOU CAN DO AS YOU PLEASE. I AM FED UP WITH YOUR USE LESS SERVICE. YOU PROVIDE NO SERVICE TO US YOUR CLIENTS!!!