Poor Service 1Month,No Credit Card Replacement!

Standard Bank Prestige, supposedly the package with the bells and whistles... 1 month gone and I cant even get my Credit Card replaced?<br> Here is the summarized view of my problem:<br> i. 03/02/2015 - Lost my credit card and re-ordered it through the SB call centre<br> ii. A week later, I called to track the credit card, I was told there was an issue and mix up with the order, it needed to be replaced (wait another 5/7 working days)<br> iii. A week after that, called again to track my card. Another delay, another 5/7 working days. <br> iv. On the 23/02, I was promised by a supervisor in the call centre, that the card would be there by Friday (27/02). I called on sat morning before making my way to the branch, they messed that up as well, by sending it to the wrong branch!<br> I was promised on the 28/02, by another supervisor from SB call centre that my cards would be at the branch promised by tomorrow (03/03). If its not, I am not banking with SB anymore, I assure you of that! Reference Number #***<br> <br> Note:<br> FNB offers me:<br> 1. To switch in 10 Minutes<br> 2. Deliver my card to me where-ever I am<br> <br> Considering the above now.