1 reviews | Active since Sept 2022
poor service
The level of service that i am receiving it is really dissatisfying you deserve 0 star. My business banker is *** and he has done nothing but to ignore my emails or the emails that his collogues send since he is my business banker. there are numerous issues that i have requested assistance from him with no feedback. right now i want to open an investment account, its been over 8 weeks i have sent the request, with no luck of succeeding with it. His colleague *** and *** tried to assist me, but i am still waiting for the investment account to be opened even now.
8 weeks of waiting and wanting to add a service which benefits both me and you, still failing to get assistance. I should reconsider changing my bank
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.