cR
chriszelda R
1 reviews | Active since Dec 2015
07 Dec 2015, 13:19
poor service
as I am sitting here I am extremely frustrated. on the 30/11/2015 I loaded 2 stop payments. immediately the fee was deducted from my account but I am yet to receive the money from the stopped payments. on 05/12/2015 I purchased stuff. transaction cannot go through to my embarrassment. I go draw money to pay. when I get home and sms saying the transaction was deducted from my account.<br> <br> I am really considering closing this account
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Standard Bank's replyOfficial
08 Dec 2015, 08:32Hello zelda38,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply08 Dec 2015, 08:32
Official
Hello zelda38,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***