Poor Service

I logged my claim on the 16 September and it took Standard Bank 14 working day to get my claim approved. It also took them 3 days to organize a courtesy car for me, and I had to scream for this to happen. I received a message from the Panel beaters on the 12 October 2015 informing me that they are waiting for parts. This is almost a month after the car had been with the panel beaters. Now on the 05 November 2015, almost 2 months after the accident I still don't have my car back. To make matters worse, I had to return the courtesy car back on the 18 October 2015. I have been without a car for 3 weeks now. I have been calling and asking for this to be resolved but without any luck. The service is really bad.<br> <br>