EM
Eric M
1 reviews | Active since May 2019
23 Feb 2021, 09:40
Poor service
Have been trying to get thru to Standard bank Parktown branch to update my banking details. The branch does not have a telephone number and going thru to the call center was no help as well Am so happy i have closed my acc with them after 61 years. Their service is pathetic I do not expect a reply to this mail other than a cut and paste reply Am intent on letting all my clients aware of this poor service
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
23 Feb 2021, 10:59Hello Eric,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre ********** ********** (fax) ***********
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre ********** ********** (fax) ***********
Standard Bank's reply23 Feb 2021, 10:59
Official
Hello Eric,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre ********** ********** (fax) ***********
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre ********** ********** (fax) ***********
EM
Eric M's updateReviewer Update
23 Feb 2021, 11:15This is exactly what i expected --a cut and paste reply
Please do not bother to respond as i see you are incapable of dealing with my query
Please do not bother to respond as i see you are incapable of dealing with my query
EM
Eric M's update23 Feb 2021, 11:15
Reviewer Update
This is exactly what i expected --a cut and paste reply
Please do not bother to respond as i see you are incapable of dealing with my query
Please do not bother to respond as i see you are incapable of dealing with my query