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preline M

1 reviews | Active since Jan 2021

22 Sept 2023, 12:27

poor service

I sent a request through prestige banking for a fixed interest rate on a home loan. I haven't received a call back as yet. sent numerous emails since and still nothing.

0
Replies (2)
Standard Bank
Standard Bank's reply22 Sept 2023, 12:30
Official
Dear Preline
 Thank you for alerting us to this. We have escalated the matter to the Prestige team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team *** 
Standard Bank
Standard Bank's reply26 Sept 2023, 11:56
Official
Dear Preline, 

We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.  

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, 
Standard Bank Hello Peter Team 
***