POOR SERVICE!!!!!

After our geyser burst on the 26th of May 2015 it was just a struggle with standard bank service. it was reported immediately. After 2 days the guys of the geyser only showed up after 5 o clock and was finished 9 o clock that evening. Aquality Plumbing. They took photos of the cupboard that was damaged by the burst of the geyser as well as the carpet. Never heard anyrhing from standard bank. After we went to standard bank again on the 15th of June to report that the cupboard and carpet is till damaged and nobody phoned us regarding this matter. ALSO NO RESPONSE. NO SERVICE. so we waited. I phoned the call centre on the 10th of July. I spoke to Martha Makoena and she told me that she can see no one at standard bank had respond to this matter. SHOCKING. . Just when everything was fixed after 3 months of struggle the new geyser that Aquality plumbing installed leak again. This was also reported to Tshipisoon 25th August. The geyser was replaced again. The geyser had a leak in the joint and was faulty. Now our cupboard are damaged again by the faulty geyser that you put in. I phoned again, Lerato told me Ylinda the manager will call me back on 27th August. I am still waiting. POOR SERV