POOR SERVICE

On the 6th of August I paid up my overdraft account and requested that they close the account. It was adjusted to 0 however the following day my overdraft account was open again. I have been phoning ever since and everytime I just get told they will adjust it to 0 again. On the 25th of August I noted that they charged me interest on my overdraft! I called again and they merely adjusted it again to 0. The following day my overdraft was open again!!! I went to visit the Alberton Branch and the consultant advised they will log a call with their IT department as it is clear that there is a technical error on my account - No further response has been received. I followed up again today and I note the overdraft has once again been adjusted to 0 but I can guarantee that if I check tomorrow, it will be open again. There seems to be no urgency from Standard bank to sort out my query and no one coming back to me with comprehensive feedback!!!! I cannot call everyday to adjust my overdraft to 0!!!