pN
pranasen N

1 reviews | Active since Sept 2017

20 Nov 2020, 13:25

POOR SERVICE

RE: Customer Feedback M Manaka, Lesiba HL Good day Sir/Madam I hope this email finds you well, we do acknowledge your compliant. For safety and security of your account/profile we would lik... S Scottprop Scottprop Good Day Trust you are well. What do you require to verify me or let me know when and time you will be calling me in order to make myself available... S Scottprop Scottprop Good morning All It's been over a month and my matter has not been resolved. I will be taking this matter furher. Poor service. S Scottprop Scottprop -- SCOTTPROP S Scottprop Scottprop to Manaka, 1 hour agoDetails

On Friday, November 20, 2020, Scottprop Scottprop <***> wrote: Good morning All

It's been over a month and my matter has not been resolved.

I will be taking this matter furher.

Poor service.

On Thursday, October 8, 2020, Scottprop Scottprop <***> wrote: Good Day

Trust you are well.

What do you require to verify me or let me know when and time you will be calling me in order to make myself available.

Regards

On Thursday, October 8, 2020, Manaka, Lesiba HL <***> wrote: Good day Sir/Madam

I hope this email finds you well, we do acknowledge your compliant.

For safety and security of your account/profile we would like to perform security check with you.

Or please allow me to call you and deal with the matter over the phone.

Regards

Herman Lesiba Manaka

Complaints Resolution Centre

| Tel: ***Email: *** |

Website: www.standardbank.co.za |

Standard Bank / South Africa / A member of Standard Bank Group

From: Customer Relations - Complaints <***> Sent: Monday, 21 September 2020 12:48 To: Customer Relations - Complaints <***> Subject: Customer Feedback

Hi, Below is the result of feedback form. It was submitted at 21/09/2020 12:40:32 PM by:

Customer's Details :

feedback-type : COMPLIMENT

product-feedback : Transactional

product-feedback-category : Cheque Account

product-feedback-sub-category : Closing of Account

user-title : Mr

name : Pranasen

surname : Naicker

contact-number : ***

alternate-number :

email-address : ***

existing-customer : YES

message : I would like a Bank closure letter stating exact date of closure Standard Bank account number *** Please assist urgently as it is required by Estate Agency Affairs Board. Thank you in advance

Thanks, StandardBank

Standard Bank email disclaimer and confidentiality note Please go to www.standardbank.co.za/site/homepage/emaildisclaimer.html to read our email disclaimer and confidentiality note. Kindly email *** (no content or subject line necessary) if you cannot view that page and we will email our email disclaimer and confidentiality note to you.

-- SCOTTPROP

-- SCOTTPROP

-- SCOTTPROP

0
Replies (2)
pN
pranasen N's update21 Nov 2020, 01:10
Reviewer Update
How is the matter going to be resolved pls email ***
Standard Bank
Standard Bank's reply23 Nov 2020, 17:40
Official
Good day Pranasen,
Thank you for posting your comments. 
Please be advised that an email was sent to you requesting further details. 
A waiting your response.
We greatly appreciate your continued support  
Kind regards,
Complaint Resolution Centre