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chadi M

1 reviews | Active since Aug 2015

15 Mar 2025, 07:17

Poor service

They are refusing to refund me on a cancellation of a funeral policy within the cooling off period , I have asked for cancellation n refund 3 days no one has made contact, I don’t want to argue, refund me n cancel your funeral policy

0
Replies (1)
Standard Bank
Standard Bank's reply15 Mar 2025, 08:05
Official
Good dayChadi, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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