MV
Menzi V
1 reviews | Active since Sept 2014
03 Aug 2023, 13:14
Poor Service
Why is it so hard to open a Business Account at standard bank? You end up feeling like a favour is being done for you. At Standard Bank Kolonnade Shopping Centre I was told that I would be contacted by someone the following day to assist with opening an account. I had had to go there for the second time since no one contacted me. This service is very poor can something be done about this please.
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Replies (2)
Standard Bank's replyOfficial
03 Aug 2023, 13:16Hi Menzi
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply03 Aug 2023, 13:16
Official
Hi Menzi
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
07 Aug 2023, 10:01Hi Menzi
Thank you for taking our call.
As per our telephonically discussion please note that i will be closing the matter on side, but once you visited the branch, please do let us know.
Thank you for taking our call.
As per our telephonically discussion please note that i will be closing the matter on side, but once you visited the branch, please do let us know.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply07 Aug 2023, 10:01
Official
Hi Menzi
Thank you for taking our call.
As per our telephonically discussion please note that i will be closing the matter on side, but once you visited the branch, please do let us know.
Thank you for taking our call.
As per our telephonically discussion please note that i will be closing the matter on side, but once you visited the branch, please do let us know.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team