Poor Service
I'm still waiting for Standard bank to contact me back regarding an optional cover that I did not request with my credit card that I have been charged for the past 2 years. I spoke to Nicole in the Credit card department and advised that it will take 5 days for them to get back to me. I also sent a follow up email, it is a month later and no one hasn't gotten back to me still!
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Standard Bank's replyOfficial
09 Oct 2019, 04:46Hello Keamogetswe
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Samdisiwe GawulanaComplaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Samdisiwe GawulanaComplaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply09 Oct 2019, 04:46
Official
Hello Keamogetswe
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Samdisiwe GawulanaComplaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Samdisiwe GawulanaComplaint Resolution Centre
*** *** (fax)
***