RG
Richard G

1 reviews | Active since Jan 2020

17 Jan 2020, 17:03

Poor service

The service at Keywest branch , excluding forex is extremely poor. The wait is long. I have waited 1 and a 1/2 hours to see a consultant. Either get more staff or organize the current staff effectively !

0
Replies (1)
Standard Bank
Standard Bank's reply18 Jan 2020, 02:50
Official
Hello Richard, 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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