SO
Sherise O'Reilly

1 reviews | Active since Feb 2025

08 Feb 2025, 11:34

Poor service

I came to a Standard bank brank in Lenasia and I've been waiting in line longer than an hour just to get a new card, it's unacceptable

0
Replies (3)
Standard Bank
Standard Bank's reply08 Feb 2025, 13:02
Official
Dear Sherise

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply08 Feb 2025, 13:12
Official
Dear Sherise

Our team tried calling and the line was disconnected.

 Please let us know if you still require our help.

We're eager to hear from you.

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply10 Feb 2025, 12:35
Official
Dear Sherise 

Our team tried calling you to do follow up on your concerns.

Please let us know if you were assisted at the branch or you still need assistance from our team,

Eagerly awaiting your response.

 Kindest regards
Standard Bank Hello Peter Team 
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