BN
Bernard N
1 reviews | Active since Jan 2024
14 Jan 2024, 12:08
POOR SERVICE.
Yesterday on the 13/01/24 I visited Eyethu mall branch time 08:00.i waited for 8:30 as it says they open at 8:30 I thought we were the first three costomers.we can a security officer was sitting behind the desk inside .at 08:26 three standard bank walked in,at 08:30 excatly here comes a security officer to the door and told us the que is by ba*****t.we went there there were about 10 customers so we joined them .08:45 we were called just because we were few all of us went in . My concern was that at 09:30 only three customers were saved,09:10 I left the Bank without being helped.
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Replies (1)Standard Bank's replyOfficial
14 Jan 2024, 12:11Dear Bernard,
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
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We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Jan 2024, 12:11
Official
Dear Bernard,
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
