AM
Abongile M
1 reviews | Active since Aug 2016
29 Sept 2021, 14:11
Poor service
I am very disappointed with the service we getting from standard bank in Butterworth. My sister is disabled and was told to stand in a queue, after waiting so long she was told to go to the atm where she experienced the same problem she had before going into the bank. She is still waiting to be assisted after 3 hours of being at the bank...
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Standard Bank's replyOfficial
30 Sept 2021, 02:01 Hello Abongile, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply30 Sept 2021, 02:01
Official
Hello Abongile, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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