PA
Portia A
1 reviews | Active since Sept 2019
10 Dec 2019, 12:27
poor service
I opened a cheque account early last month at Boulders mall, my card is not linked on the app and the consultant told me that he linked my card on the app. I went back to collect the card they told me that my card is linked on the app, but i still don't get notifications i cannot be able to see balances make transfer. I cant go to the branch over and over again for one thing i need this thing be fixed as soon as possible. please call me on ***.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
11 Dec 2019, 05:22 Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
Standard Bank's reply11 Dec 2019, 05:22
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
Standard Bank's replyOfficial
19 Dec 2019, 14:24Dear Portia Aphane
Thank you once again for posting your comments.
I refer to our telephonic conversation and email correspondence and can confirm that this matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our telephonic conversation and email correspondence and can confirm that this matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply19 Dec 2019, 14:24
Official
Dear Portia Aphane
Thank you once again for posting your comments.
I refer to our telephonic conversation and email correspondence and can confirm that this matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our telephonic conversation and email correspondence and can confirm that this matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***