Poor security on credit and cheque account

Item: Standard Bank
Rating: 1
Author: mxolisi G

My credit card has been targeted and lost R900 due to ********** purchases. When i call on standard bank i get told to complete dispute form and they fail to reverse the money. I also get ********** debit order on my cheque acc. Can someone recover my money and follow it in order to identify who is behind this.

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Replies (1)

Standard Bank's replyOfficial

05 Dec 2018, 09:24

Dear Mxolisi
Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank's reply05 Dec 2018, 09:24

Official