Hellopeter
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1 reviews | Active since May 2016

11 Aug 2017, 11:59

Poor sales calls

<p>I keep tryng to attain your servioces, I get cold calls from ********** 977 and no one answers on thei end. Must I take my business elsewhere. i want your services merely because I bank with you. I said call me between 12 and 13:00 FROM YESTERDAY.</p>

0
Replies (4)
Standard Bank
Standard Bank's reply14 Aug 2017, 10:14
Official

Dear Nisto

Thank you for posting the message and allowing us the opportunity to investigate the matter.

We will be in contact with you as soon as possible.

Thanks,

Complaint Resolution Centre

***

's update14 Aug 2017, 10:27
Reviewer Update

I was contacted and assisted. Mnandi.

Standard Bank
Standard Bank's reply14 Aug 2017, 11:36
Official

Dear Nisto

Thanks for the feedback.

Complaint Resolution Centre

***

's update16 Aug 2017, 13:09
Reviewer Update
I called your company line wrt to progress on my application. I was told by Thando that the application is not submitted hence I have not been contacted up to now. I have lost 3 days of waiting due to your company's dereliction of duty. Please tell me what I need to do now as I have been patient enough with your reciprocal delay. Amy you give ne your CEO email address so I can forward this request to him as the head of Customer Service. I want this matter resolved today!