poor response time and lack of accountability

23/03/2015... Lindsaysaker midrand made a VAF application for my company and we were told that we shall get a response within 2 working days<br> <br> 25/03/2015..... Still no response from the VAF team, I called and was told they are still busy with ID ***** check, and they will get back to me.<br> <br> 27/03/2015... some lady from ***** called to verify and was also surprised there is not being any answer as the application suppose, but will push that 9i get an answer by end that Friday.<br> <br> 30/03/15......9H25 I tried to enquire about the application and was transferred from pillar to post, with no help. have spoken to Londiwe, Thabang, Martin, then Sharon, with no help at all. then made another call which lasted for 11:49 with Ofentse who ultimately transferred me to Preshen Naidoo, and still after the call there is no feed back. we agreed he will call in 30 Minutes and he has done so. <br> <br> I bank with standard bank and there lack of proper response time is worrying me, this also happens when I app**** for a car last year. <br> <br> can standard bank tell me if they wanna do business with me or not. The service is ****en ****.