AB
Alvin B
1 reviews | Active since Apr 2012
04 Mar 2015, 08:43
Poor response on a comeback call
I was a victim of a burglary at my home on the 30th November last year. Standard Bank Ins Brokers appointed their approved service provider \Home & House Refurbishments"to carry out structural repairs.<br> <br> In January 2015"
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Replies (1)
Standard Bank's replyOfficial
05 Mar 2015, 09:26Hello acasco,
Thank you for your e-mail and for bringing the matter to our attention.
A dedicated specialist in the Complaint Resolution Centre has been notified of your email.
If this is a new matter, you will shortly receive a response to confirm a reference number and details of the person who will be assisting you.
If your correspondence relates to a matter previously brought to our attention, you will receive feedback on progress made, shortly.
Please do not respond to this automated reply.
Kind regards
The Complaints Resolution Centre
***
Thank you for your e-mail and for bringing the matter to our attention.
A dedicated specialist in the Complaint Resolution Centre has been notified of your email.
If this is a new matter, you will shortly receive a response to confirm a reference number and details of the person who will be assisting you.
If your correspondence relates to a matter previously brought to our attention, you will receive feedback on progress made, shortly.
Please do not respond to this automated reply.
Kind regards
The Complaints Resolution Centre
***
Standard Bank's reply05 Mar 2015, 09:26
Official
Hello acasco,
Thank you for your e-mail and for bringing the matter to our attention.
A dedicated specialist in the Complaint Resolution Centre has been notified of your email.
If this is a new matter, you will shortly receive a response to confirm a reference number and details of the person who will be assisting you.
If your correspondence relates to a matter previously brought to our attention, you will receive feedback on progress made, shortly.
Please do not respond to this automated reply.
Kind regards
The Complaints Resolution Centre
***
Thank you for your e-mail and for bringing the matter to our attention.
A dedicated specialist in the Complaint Resolution Centre has been notified of your email.
If this is a new matter, you will shortly receive a response to confirm a reference number and details of the person who will be assisting you.
If your correspondence relates to a matter previously brought to our attention, you will receive feedback on progress made, shortly.
Please do not respond to this automated reply.
Kind regards
The Complaints Resolution Centre
***