SN
Sifiso N

1 reviews | Active since Apr 2014

18 Jun 2016, 05:00

POOR QUALITY ATMS

<p>Several times I tried to deposit money at 3 standard bank atms and the machines didnt take the cash, machine quality deteriorates continually and the handling inside the banks is high and dont even mention how slow they are inside the bank which courses long ques.</p> <p> </p> <p>Poor service</p>

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Replies (2)
Standard Bank
Standard Bank's reply20 Jun 2016, 07:41
Official

Good day Sifiso

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply21 Jun 2016, 04:29
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

Thank you for being a loyal customer.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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