Poor Private Banking Experience

My salary date is 25th not 23rd!!!! When did our agreement date change from 25th to 23rd? The usual business rule has always been if the debit falls on a Sunday the debit order is process on the next business day!!!

Due to your greed and self entitlement and allowing Direct Axis to debit resulted in my Private Banking account incurring Honouring Fee R100.00 + Excess Interest R6.58 + Overdraft Service Fee No Limit R69.00

I want these bank charges refunded!!!

I am at the point of leaving yourself and moving everything including my offs**** portfolio to RMB Private Wealth.

Each request is the usual Income & Expenditure form, like seriously get to know your customer and their needs, compared to Nedbank Private Banking, I send 1 email and my Private Banker immediately reacts with what I need.

Simple example Dinners Credit has not been issued and Platinum Credit Card limit increase has still not bee actioned since I transitioned from Prestige Banking as Titanium.

Every month you have a salary deposited and can see the expenses off the current account!!!