JJ
Joe J
1 reviews | Active since May 2016
15 Oct 2020, 11:45
Poor Private bank experience with Standard Bank
Poor Private banking experience from online services I was trying to access my safe custody in Queenstown branch but no reply for days even after sending emails
Seemingly paying R369 for virtually poor service, not value for money compared to other similar services offered by many others like Investec
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Replies (2)
Standard Bank's replyOfficial
15 Oct 2020, 16:28Good day Joe,
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
Complaints Resolution Centre
Standard Bank's reply15 Oct 2020, 16:28
Official
Good day Joe,
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
Complaints Resolution Centre
JJ
Joe J's updateReviewer Update
15 Oct 2020, 19:19Thanks for acknowledging!
JJ
Joe J's update15 Oct 2020, 19:19
Reviewer Update
Thanks for acknowledging!