KN
Kagiso N

1 reviews | Active since Aug 2021

02 Nov 2022, 07:59

POOR!! POOR!! STANDARD BANK!! HOMELOAN!!

I find myself frustrated every month with my bank (Standard Bank). So much for being a private banker, it doesn't mean anything. I feel like I'm just a number. I even ask myself if its even worth writing a review, they treat us like ****. I've asked my bank to amend the debit order for my two Homeloans to a new bank. I sent confirmation of the new bank but yesterday Standard Bank still made a debit on the old account and there was insufficient funds, and now I was charged Honoring Fee of R132 x 4. I'M SO TIRED OF FIGHTING AND COMPLAINING!!! Hello Peter is the only platform that gets me help and attention from my bank. x

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Replies (1)
Standard Bank
Standard Bank's reply02 Nov 2022, 08:04
Official
Good Morning Kagiso

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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