TG
Thiran G
1 reviews | Active since Jun 2019
04 Nov 2020, 17:11
Poor Poor Service From Standard Bank!!!
Please note I have called in to ***** 3 times already with promises somebody will call me back to reactivate my card so I am able to transact on online banking .
Its been 4 hours since and after numerous calls nobody has called me to rectify the issue
This is ridiculous turn around time. I would rather move to a competitor bank, they seem to have much more efficient turnaround times on such a sensitive matter.
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Replies (2)
Standard Bank's replyOfficial
05 Nov 2020, 03:36Hello Thiran
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply05 Nov 2020, 03:36
Official
Hello Thiran
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
TG
Thiran G's updateReviewer Update
05 Nov 2020, 05:5817 hours later and and still not sorted!!!!
TG
Thiran G's update05 Nov 2020, 05:58
Reviewer Update
17 hours later and and still not sorted!!!!