1 reviews | Active since Jun 2016
Poor Poor Service
<p>I dont have any kind of account with Standard Bank but continually get sms's and phone calls about an outstanding home loan payment. I have phoned numerous times and asked them to take me off their sms/phone call system as i do not hav a hom loan or any other kind of account with them. Everytime they say they have but yet the sms's and phone calls continue. </p> <p>I have been patient and phoned them numerous times for them to sort out the issue but they have not. </p> <p> </p> <p>If this is the service i get from a company i dont use i would hate to be using them as my bank as they are pretty shocking in sorting out issues and not really willing to.</p> <p> </p> <p>change banks, that is my advice and i am glad i dont use them!</p> <p> </p>
Good day Jono Bonney
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Good day Jono Bonney
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
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Dear Mr Bonney
I refer to our telephonic onversation and confirm that the matter has been addressed.
Thanks,
Complaints Resolution Centre
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Dear Mr Bonney
I refer to our telephonic onversation and confirm that the matter has been addressed.
Thanks,
Complaints Resolution Centre
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I am still received numerous phone calls daily, between 4-5 and this is completely unacceptable. how can you say you have sorted it out when you have not.
this matter has not been address and fixed. again i am shocked with how bad the service is with Standard bank.
Please fix this issue with upmost urgency!
I am still received numerous phone calls daily, between 4-5 and this is completely unacceptable. how can you say you have sorted it out when you have not.
this matter has not been address and fixed. again i am shocked with how bad the service is with Standard bank.
Please fix this issue with upmost urgency!
