1 reviews | Active since Jun 2014
Poor, Poor Service.
I wish there was an option of NO STARS!
****mers emptied my bank account on Friday 14 March 2025. I immediately reported the ***** to Standard Bank ***** department. Turned my life upside down to get bank statements (I reside in a small town with no Standard Bank branch), get police reports and do all they told me to do. Up to this day I am still struggling and fighting and nagging Standard Bank to reimburse me the funds I lost! They do have Insurance to cover them in cases like these. I do not! Best of all is that I send mails and ask for feedback and they do not even respond. I feel a big financial institution like this should really care more for their customers. They are in a position to help. Poor, poor service! I regret the day I opened the account, and I am in the process of changing to another bank. There should really be an institution where one should be able to get help in a case like this.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Ons het kennis geneem van u bekommernisse en sal opvolg met die betrokke span.
Hou asseblief die kommunikasie dop vir verdere terugvoer.
Kindest regards,
Standard Bank Hello Peter Team
***
Ons het kennis geneem van u bekommernisse en sal opvolg met die betrokke span.
Hou asseblief die kommunikasie dop vir verdere terugvoer.
Kindest regards,
Standard Bank Hello Peter Team
***