POOR POOR SERVICE

I have been trying to get hold of my business banker since 10 am this morning 21.05.2015. I left several messages with the reception for him to contact me urgently. I send him a email to assist me with an urgent matter. Simple as uplifting my monthly transfer limit as i have almost reach my limit and need to pay salaries.As i contact again firstly the reception deny that i left a message with her for him until later on she confirmed she did gave him the message. She yet again gave him another message to contact me before end of the day.And still i do not get any response.If this is how standard bank business bankers treads their clients i definitlly do not want to be part of it and will move my business account and all personal account to another bank.