mS
mercia S
1 reviews | Active since Oct 2019
18 Mar 2023, 10:36
Poor poor customer service
We have been trying to lift a block on a card we sitting in the branch called the ***** department and had the phone put down in my ear three times. When I threaten to cancel my account the woman just walked away as if my business does not matter to a bank
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Replies (1)
Standard Bank's replyOfficial
18 Mar 2023, 10:44Dear Mercia
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply18 Mar 2023, 10:44
Official
Dear Mercia
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***