Poor poor Branch service received from Boulders branch

Such a bad service, why is the branch oparating with only 3 consultats month end and what process should be followed in terms of query types. I cannot be waiting for someone who is at the branch to report *****, i know that process or assistance takes time wherelse i am at the branch just to withdraw money from the stockvel account which takes 10 minutes. This is bull**** that i have to wait the same queue with ***** person. THIS NEEDS TO BE REVIEWED. Consultants doesnt even bother to speed up they are just laughing there. We are also working and we need to report to work on time as per your consultant. I had to leave without being assted where else i used money to be there. Please check on your cameras how many customers left the branch without being assisted. Today the 3rd of April Boulders branch around 10:00am. LOOK INTO YOUR PROCESSES OF CUSTOMER SERVICE.. THIS IS *******....