SM
Simangele M

1 reviews | Active since May 2015

19 Aug 2023, 11:53

Poor planning

How do you have 4 staff available for a flagship branch like The Glen on a Saturday and service so slow and poor. I’m appalled really, everytime I’m here same story it’s as if we are at a government institution

0
Replies (2)
Standard Bank
Standard Bank's reply19 Aug 2023, 12:02
Official
Dear Simangele 

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority.

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for feedback from our team. 

Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank
Standard Bank's reply19 Aug 2023, 12:34
Official
Good day Simangele

Thank you for reaching out to us.

We have escalated and marked this matter as an urgent one to our Branch Leadership team.

Please be on the look out for further feedback.

 Kindest regards
Standard Bank Hello Peter Team
***