RC
Ruby C

1 reviews | Active since Sept 2013

21 Jan 2016, 09:41

Poor percentages on Bond Applications

To whom it may concern,<br> <br> I have been a loyal customer of Standard Bank for the past 5 years or so.<br> <br> In November 2015, I had taken a decision to buy a home, and naturally approached Standard Bank as my first preference in applying for a home loan. I was given a 80% bond approval from Standard Bank. <br> <br> I app**** with 2 other banks and to my surprise, both deals offered to me by the banks for a homeloan was much better than Standard Banks.<br> <br> I am currently considering taking up one of these banks offer of a 95% bond approval , due to the disappointment that my bank couldn't offer me a good grant.<br> <br> I have made the decision to change banks and move any dealings I have with Standard Bank over to a different bank, and I will be doing a write up about Standard Bank making more people aware that this bank clearly does not cater for their customers needs.<br> <br> A highly disappointed customer<br>

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Replies (1)
Standard Bank
Standard Bank's reply21 Jan 2016, 15:11
Official
Hello charler,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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