Poor, pathetic service at Standard Bank Maponya

Down right pathetic service at the Maponya branch. I don't know if it is staff that definitely doesn't want to work because you can have less than 40 people in a queue and still take more than 6 hrs to help them. I got there at 9:20am and till 14:00pm, I still waited to be assisted, only to come collect my bank card from the branch. This is definitely not because of covid 19, I know they will try and disguise it as such. While it's just poor management of staff and time. People who want to get paid without having to do the work assigned. I deeply regret wanting to open an account with Standard Bank in the first place, I think I will stick to FNB which knows how to treat their customers.