1 reviews | Active since Oct 2019
Poor (non-existant) service from Standard Bank Montana and the ***** Division.
On 29 August I wrote on HELLOPETER about the extremely poor service from the Standard Bank ***** Division as there were 2 ********** transactions on my account and the telephonic service was extremely poor. They cancelled/ blocked my card and said they would give me feedback as soon as possible. I also had to go to the Montana Park (Kolonnade), Pretoria Standard Bank to order a new card and was informed that within 7 working days I will be contacted to collect the new card. WELL Standard Bank is really living up to their promises. IT HAS NOW BEEN 9 FULL WORKING DAYS AND NOT A WORD FROM THE ***** DIVISION OR THE MONTANA PARK BRANCH OF STANDARD BANK. Even with HELLOPETER complaints they still do not live up to their promises. ABSOLUTELY DISGUSTING SERVICE.
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
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Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
